Saturday, February 19, 2011

H&R Block Taxcut Installation Failure

I was trying to install H&R Block Taxcut 2010 software on a 64-bit Windows 7 system and got the following "Installation Failure" message:


If you get this message, it may be because you tried to run "tcauto.exe". Try running the file "/installers/HRBlock_Basic+Efile_2010_CD.exe" instead. This worked for me.

20 Comments:

At 5:29 PM, Blogger CiaoFun said...

Excellent! Thanks for the tip. For those less familiar with Windows, you'll need to Folder and Search Options -> View -> Show Hidden Files in order to see this file.

 
At 5:13 PM, Blogger Lee said...

Thanks for this excellent solution

 
At 1:11 PM, Blogger JayS said...

Thank you! This is just what I needed... I was ready to return the software. I searched a bunch of other sites and yours was the only one I found with the solution. Just had to turn on hidden files!

 
At 5:46 PM, Blogger Rob said...

Thank you!!! I was so frustrated when I saw this error.

 
At 6:45 AM, Blogger Uzi said...

Thank you for posting this.
Bought H&R Block again this year some months ago. Just got around to
doing taxes and install failed.
This workaround fixed the issue.
Boy was I close to being steamed.

 
At 1:50 PM, Blogger Cindy said...

From the bottom of my heart, THANK YOU for posting this MikeB and CiaoFun!!

 
At 10:53 AM, Blogger anastaxia said...

thank all upstair.

Just find the hidden file, click the setup.

 
At 7:03 AM, Blogger Pastor Dave said...

Just like JayS said, I couldn't find this info anywhere else. Sometimes I forget that I have 2 versions of Windows 7; 32 bit & 64 bit. Also Thanks to CiaoFun reminding me of this tip.

 
At 8:22 PM, Blogger Latrial Pena said...

I was trying to install H&R Block Taxcut 2011 software on my Windows Vista system and got the following "Installation Failure" I went under clicked on the show hidden files folder but it still didn't work. Please someone help.

 
At 11:02 AM, Blogger SWS said...

Try "Run as administrator". Showing hidden files didn't work for me, either, but running as admin did.

Good luck

 
At 9:47 AM, Blogger Karen said...

Thank you so much. I wonder how H&R Block expected people to figure this out on their own. Some instructions with the product would have been really nice.

 
At 4:53 PM, Blogger Star Lightor said...

As a benefitor of the post, I'd like to say thank you!

 
At 10:32 AM, Blogger Nivek said...

You need to install like this on Windows 8.1 64-bit as well.

 
At 6:39 AM, Blogger Nick said...

Thanks, this works for TaxCut 2013 too. Far more helpful than teh H&R website!

 
At 11:47 AM, Blogger Shahla Rowhani said...

I found the hidden files and ran the software as an admin. It went further this time, but now I am getting:
"Error 1324. The path 2010 Nov laptop backup contains an invalid character."

 
At 8:18 PM, Blogger Dr. Yude said...

Got error message 1935 even when installed as administrator. Their customer support tried to help, but gave up. Any suggestions?

 
At 6:15 AM, Blogger MikeB said...

If you got error message 1935, you may be using Windows Vista which is probably not supported by the latest versions of these tax programs. You can try the instructions here, but it is probably a longshot: https://ttlc.intuit.com/questions/1899760-error-1935-an-error-occurred-during-the-installation-of-assembly

 
At 1:23 PM, Blogger B Bolin said...

I returned my original disk and when the replacement disk failed I searched and found your post. Your instruction allowed me to finally install the software for the 2014 tax year. Thanks for the help. H&R block support line was useless.

 
At 6:20 PM, Blogger CB Fox said...

MikeB, you're a lifesaver. The CD's autorun points to "tcauto". For the 2014 version, the application in subfolder \installer\ still does the trick. (I have Windows 8.1.) Thank you so much!

 
At 1:12 AM, Blogger Slade said...

Same here. I figured it out before seeing this. I thought I'd do a search just in case this didn't work. This was on Windows 8.1 64-bit.

 

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